Refund Policy

All sales are final. Every Shop & Rally item is made to order for its organization's shop, so we can’t accept cancellations, returns, or exchanges for fit or preference.

If your item arrives damaged, defective, or isn’t what you ordered, please email hello@shopandrally.com with your order number in the subject line.

In the email, please describe the issue and include a photo. You will be contacted with further instructions once we receive your message, and we’ll replace it.

Shop setup fee. Every shop is reviewed before anything is printed. If we can’t support your shop, your $25 setup fee is refunded in full.

Sizing: check each product page. Our trucker hats are one size fits most (7 – 7 3/4) with an adjustable snapback.